ProcreaWinnipeg, Manitoba

Booking an appointment

If you have concerns about infertility or issues specifically related to women's health, your physician or specialist can refer you to HEARTLAND. Your physician may call and book your appointment with us, or download our referral form and submit it to us by fax or mail.

You may call us directly to book and appointment, though referrals are required for consultation with a specialist.

While we will try and see you as soon as possible, standard wait time is approximately 1 - 4 months.

Medical Appointment Cancellation Policy

We strive to render excellent medical care to you and the rest of our patients. In an attempt to be consistent with this, we have a Medical Appointment Cancellation Policy that allows us to schedule appointments for all patients. When an appointment is scheduled, that time has been set aside for you and when it is missed, that time cannot be used to treat another patient, which increases waiting time for appointments.

Our policy is as follows:

We request that you please give our office a 48 hour notice in the event that you need to reschedule your appointment with the physician. This allows other patients to be scheduled into that appointment. It also makes it possible to reschedule your appointment more efficiently. If a patient misses an appointment without contacting our office, this is considered a missed appointment (“No-Show, No-Call.”) A fee, based on the type of appointment, will be charged to you for a missed appointment. If a patient accumulates a total of three (3) missed appointments, the patient may not be rescheduled for future appointments and will be asked to leave the practice.

If you have any questions regarding this policy, please let our staff know and we will be glad to clarify any questions you have.

We thank you for your patronage.