IMPORTANT UPDATE AS OF MARCH 30, 2020
Our biggest priority at Heartland Fertility Clinic is to ensure and maintain the health and well-being of our patients, our staff and our community. In order to protect all of our people during this pandemic, our office is now temporarily closed. In order to support our patients, we are continuing to provide virtual care as much as possible. If you have an appointment already scheduled with a doctor, please anticipate a phone call in place of the visit. If necessary, you can reach a clinic staff member through [email protected], however our resources are very limited so response time will vary. We understand that these are uncertain and stressful times, we want to reassure you that all frozen eggs, sperm and embryos are being closely monitored and well cared for throughout our closure.
We are continually evaluating the situation and will resume operations as soon as safely possible. Our website and Facebook page will be updated as new information is made available. Protect yourselves, protect your loved ones and protect our community, remember that apart we are united in this fight. Please listen to Dr. McTavish’s full message here.
IMPORTANT UPDATE AS OF MARCH 20, 2020
Although we fully appreciate how stressful this time is, we kindly ask and stress, that if you are experiencing ANY cold or flu symptoms or have traveled ANYWHERE by plane or boat in the last 30 days that you PLEASE call the clinic before coming in so we can determine if your appointment needs to be rescheduled. Although we desperately miss seeing all of you, we are trying our best to protect and maintain the health and well-being of the few staff we have kept onsite. These staff members are working so hard to keep our phone lines open for you so PLEASE help us be able to continue to provide what support we still can by respecting the self-isolation requests. If you are unsure just give us a call!! Thank you in advance from your Heartland Family”
At Heartland Fertility Clinic we are very committed to the health and safety of our patients and our staff. Our phone lines remain open for our patients wanting or needing to speak with a nurse, doctor or assistant! For anyone who isn’t a patient yet but feels that they may require our services, we are temporarily waiving the need for a physician referral. In order to save you from having to present to your clinic during this pandemic, just give our office a call and we will book you a telephone consultation with one of our fertility specialists!
Like all of you, we have been monitoring the impact and updates on Coronavirus (COVID-19) and are constantly surveying the recommendations from the CDC (Centre for Disease Control), Doctors Manitoba/Shared Health as well as Health Canada. Effective immediately, in an attempt to do our part to slow transmission, we will not be seeing patients in clinic. Until further notice, all scheduled consultation and follow up appointments will now be conducted over the phone. Our staff will be contacting those of you that are booked over the next few weeks to ensure we have the best phone number to reach you. You can still book new appointments, with the understanding that you are booking a conference call.
As there is so much that still remains unknown about COVID-19 and pregnancy outcomes, we also feel it is necessary to pause In Vitro Fertilization, Insemination and Frozen Embryo Transfer treatment cycles for the time being. We will be constantly re-evaluating and will resume the program as soon as safely possible.
We thoroughly understand the impact and the disappointment these precautions and requests have; however, in order to manage risks associated with this pandemic, your understanding and co-operation is imperative and appreciated.